The Lead Operator's primary responsibility is to act as a liaison to plant leadership in coordinating resources on the production floor. The Lead Operator will ensure that all tasks necessary to complete the load out of product for delivery in their specific department have been completed daily. To be successful, the Lead Operator will monitor the production and productivity of their department throughout the day, communicate needs with other Lead Operator associates and/or leadership, and monitor the safety and cleanliness of the department daily.   The Lead Operator is considered a growth promotion from the Production Associate, with intentions of further promoting associates to Supervisory roles.   The Lead Operator will be responsible for other tasks, including but not limited to:  - Set the floor at the beginning of the shift and continue to stage resources as needed for daily load-outs - Break down items: scan, process/sort, tag and label product - Load and unload laundry - Inspect product to see that it meets standards for finishing, stains, and repairs - Help track productivity in their respective department - Participate in daily production update meetings with production management - Monitor clean return levels per route per day and report to supervisor any recommendations on reductions - Assisting with identifying and training a backfill of Lead Operators for any time-off needs - Knowledge of the proper usage of all production equipment in the plant - Analyze and monitor shelf levels for back stock of load-outs - Report needs in a timely manner to supervisor - Help ensure load-outs are completed 100% daily - Communicate shortages to supervisor - Other duties may be assigned depending on area of plant  KNOWLEDGE AND SKILL REQUIREMENTS: - Ability to communicate effectively both verbally and in writing - General computer knowledge required - Basic math required: addition, subtraction, division, multiplication - Well-respected by peers and local leadership - Coachable and flexible to process changes - Maintain regular, dependable attendance and high-level performance - Flexibility in scheduling based on volume. Must be available to work overtime during high volume periods if needed - Physical ability to continuously stand, stoop, bend, reach, push, and stack merchandise - Lifting requirements up to 30 pounds - Ability to learn new skills and take on additional job responsibilities as needed  WORKING CONDITIONS / PHYSICAL DEMANDS: Working conditions are normal for a manufacturing environment. Work involves frequent lifting of materials up to 30 pounds and maintain an active presence on the production floor. Machinery and tool operation require the use of safety equipment/PPE. Loose fitting clothes and jewelry are not permitted.  

RESPONSIBILITIES: - Staging loads for the washers and dryers - Promptly working through the wash process, including washing under correct formulas and weights - Cleaning the work area on a daily basis - Shutting off the boiler, air compressor and water at close of the day MINIMUM QUALIFICATIONS: - High school diploma or equivalent required; must have at least basic reading, writing, and arithmetic skills - Able to lift up to 50 pounds - Be willing to: - Follow all safety rules and regulations - Work independently PHYSICAL REQUIREMENTS: - Working conditions are normal for a manufacturing environment - Frequent lifting of materials up to 30 pounds - Associates will be supplied with and required to wear an ImageFirst uniform - Associates will be provided with eye safety glasses, hearing protectors, and hardhats

  Due to exponential growth in the hospitality, food/beverage, and healthcare markets, we are seeking a Route Specialist to join our exceptional Bartlesville Service Team! This is a driving position. The ideal candidate has at least 1 year of route driving experience (24' box truck or larger), a service background in the hospitality, food/beverage, and/or healthcareindustry, and is eager to advance professionally. The Route Specialist is a “face” of ImageFIRST and works to build and maintain strong relationships with our customers.      Pay: $23.00 hourly, plus overtime Schedule: Monday - Friday; work hours can vary from as early as 4am and as late as 6pm. On the job training is provided for professional advancement.     RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: - Providing route relief to cover route driver's vacations, call outs, reroutes, and additional volume - Making special deliveries to customers - Conducting goodwill customer visits - Assisting in the management of customer inventory   MINIMUM QUALIFICATIONS: - At least 1 year of route driving experience required (24' box truck or larger) - Valid State Driver's License - DOT Certification and/or the ability to successfully pass a DOT physical - High school diploma or equivalent - Ability to successfully pass a pre-employment drug screen - Ability to successfully pass a criminal background check and MVR - Ability to report to work every day and on time - Ability to use computers and related technology efficiently - Excellent oral, written, phone, and face-to-face communication skills - Ability to regularly and safely lift 100 pounds and push/pull full bins of linen (up to 800 pounds) - Experience with delivery, logistics, and/or route experience in the hospitality and/or healthcare industry is strongly preferred  - Experience in account management and customer satisfaction strongly preferred  - Experience with customer inventory management experience is strongly preferred 

Our Production Associates work together in a team environment in our healthcare laundry plant.  PAY: $15.00/hour to 15.25/hour 1st Shift:5:00am to 3:30pm 2nd Shift: 12:00pm to 10:30pm   RESPONSIBILITIES: - Sort soiled linen and garments by product type - Prepare and load clean products for delivery according to route needs - Launder medical, hospitality, and food and beverage garments and linens   - Maintain clean and orderly workspace throughout each shift - Handle and package all items consistent with the company’s infection prevention best practices - Inspect linens and package product per company quality and efficiency standards prior to finishing - Operate all equipment, perform work, and decontaminate work area according to OSHA standards  - Assure Lock-out Tag Out policies are adhered to at all times - shut off all equipment when not in use  - Support our Value to Be Safe by completing all required safety training and SOPs. - Other duties as assigned  MINIMUM QUALIFICATIONS:  - Basic reading, writing, and math skills required - Must be authorized to work in the United States - Must be able to present two valid forms of identification upon hire - Must be able to perform required tasks standing up for the duration of the shift - Ability to lift up to 30 pounds required  - Flexibility to complete special requests as needed

This position will be responsible for hiring, onboarding, training, and leading a team of Director of Hospital Sales.  This person will report to the SVP of Hospital Sales.   Responsibilities:  - Manage the DOHS in specific defined markets. - Develop key relationships with key hospital prospects. - Ensure DOHS is following sales process. - Achieve quarterly targeted new business growth goals. - Ensure weekly sales reports are accurate. - Inspect what we expect – metric reviews.  - Proposal review and approval. - Agreement review, negotiation, and approval with help from SVP. - Expense report review and approval. - Commission report review and approval with SVP final approval. - Work with SVP on strategic sales plan. - Ensure DOHS follows pre-install and install guidelines. - Conduct weekly debriefs with DOHS. - Work with DOHS on forecasting and maintaining required hotlist. - Lead by example. - Occasionally run group sales call / conduct training. - Conduct business reviews for respective markets. - Consistent field rides with DOHS.   Minimum Requirements: - 5-7 years hospital sales experience - 10 years professional experience in health care - 5-7 years sales leadership experience - Experience with contract negotiations - Ability to manage long term relationships and networking skills - Comfortable dealing with VP level and above - Great organizational and time management skills - Minimum Travel requirement 50% (by car or air depending on territory)

Our Production Associates work together in a team environment in our healthcare laundry plant.      RESPONSIBILITIES: - Sort soiled linen and garments by product type - Prepare and load clean products for delivery according to route needs - Launder medical, hospitality, and food and beverage garments and linens   - Maintain clean and orderly workspace throughout each shift - Handle and package all items consistent with the company’s infection prevention best practices - Inspect linens and package product per company quality and efficiency standards prior to finishing - Operate all equipment, perform work, and decontaminate work area according to OSHA standards  - Assure Lock-out Tag Out policies are adhered to at all times - shut off all equipment when not in use  - Support our Value to Be Safe by completing all required safety training and SOPs. - Other duties as assigned  MINIMUM QUALIFICATIONS:  - Basic reading, writing, and math skills required - Must be authorized to work in the United States - Must be able to present two valid forms of identification upon hire - Must be able to perform required tasks standing up for the duration of the shift - Ability to lift up to 30 pounds required  - Flexibility to complete special requests as needed

We are seeking a Route Specialist to join our fantastic team!    Pay:52,000- 60,000 Yearly Schedule: Monday- Friday - Manage customer inventory - Identify problem/root causes and develop alternative courses of action and make decisions that are based on logic assumptions which reflect factual information - Provide route relief to cover Route Driver's vacations, call outs, reroutes and additional volume - Make special deliveries to customers - Responsible for account maintenance and route logistics MINIMUM QUALIFICATIONS: - High School Diploma or equivalent required - Clean driving record - Ability to lift 50 pounds plus and push and pull carts of linen - Must be computer literate PREFERRED QUALIFICATIONS: - Some delivery, logistics and/or route experience - Communication: Excellent oral, written, phone and face to face  - One year experience with account management and ensuring customer satisfaction

Our Production Associates work together in a team environment in our healthcare laundry plant.    Pay Rate: $17.65     RESPONSIBILITIES: - Sort soiled linen and garments by product type - Prepare and load clean products for delivery according to route needs - Launder medical, hospitality, and food and beverage garments and linens   - Maintain clean and orderly workspace throughout each shift - Handle and package all items consistent with the company’s infection prevention best practices - Inspect linens and package product per company quality and efficiency standards prior to finishing - Operate all equipment, perform work, and decontaminate work area according to OSHA standards  - Assure Lock-out Tag Out policies are adhered to at all times - shut off all equipment when not in use  - Support our Value to Be Safe by completing all required safety training and SOPs. - Other duties as assigned  MINIMUM QUALIFICATIONS:  - Basic reading, writing, and math skills required - Must be authorized to work in the United States - Must be able to present two valid forms of identification upon hire - Must be able to perform required tasks standing up for the duration of the shift - Ability to lift up to 30 pounds required  - Flexibility to complete special requests as needed

- Schedule: Monday thru Friday - Pay: between $15.00 & $17.00 an hour depending on experience   RESPONSIBILITIES:  - Inspect truck for cleanliness - Load trucks with products - Unload clean return from trucks - Unload soiled laundry from trucks - Decontaminate trucks - Load linens and garments - Complete Clean Return Audits - Complete Load-out Audits - Communicate between Production and service to help achieve 100% first time load-out completion MINIMUM QUALIFICATIONS: - High School Diploma or its equivalent is required - Must be able to drive a 26’ truck - DOT Physical - Able to push and pull a loaded sheet cart - Candidate must possess a high energy attitude with excellent communication and interpersonal skills

  The Human Resources Generalist will be the sole person overseeing all local HR requirements such as Payroll, Benefits, Performance Management, Employee Relations, Associate Engagement, Community Giving, Recruiting and Safety and Compliance   Pay range (based on experience) $70,000 - $75,000 annually + 10% Annual bonus based on KPIs   RESPONSIBILITIES: - Work closely with the Corporate Human Resources team - Maintain integrity and confidentiality of all business and personnel related information - Work with Payroll Manager to manage local payroll process utilizing ADP Time and Attendance Programs - Responsible for completing new hire, termination and payroll change paperwork for all new employees - Responsible for recruiting and hiring production associate workers - Ensures all employee related associate engagement activities are completed on a weekly basis - Responsible for maintaining the local Community Giving program - Ensuring community giving activities are planned and coordinated to include all associates - Disseminate benefit packets to monthly eligible employees and assist in completing paperwork. Turn in benefit paperwork on employee’s behalf to Corporate HR for processing - Assist Corporate HR with annual Benefits Open Enrollment process - Responsible for all Leave of Absence administration, including FMLA, PLOA and MLOA - Serves as the on-site workers comp coordinator who is responsible for making sure that the appropriate paperwork for either a workman’s compensation or accident claim is completed and submitted to insurance company and corporate support in a timely manner - Ensure the performance management process is being followed for attendance and performance related areas - Ensure quarterly scorecards are reviewed and signed off by associate and manager - Ensure employee relations concerns are investigated and handled in a timely manner - Support the General Manager and the production and service leadership team  - Safety and Compliance - Maintain associate safety files - Maintain the OSHA Log - Assist in the compliance of our safety program with the Production Leadership team  MINIMUM QUALIFICATIONS:   - Must be bilingual Spanish - Minimum of 5 years' of experience overseeing Human Resources - Minimum of High School Diploma. Bachelor’s Degree strongly preferred - Payroll experience is preferred but not required 

Due to tremendous growth, we are seeking a Talent Acquisition Director to join our HR team at our corporate office in King of Prussia, PA.  Responsibilities:   - Talent Acquisition Oversight: Provide leadership and guidance to the Talent Acquisition Department, supporting HRGs across business divisions in recruiting efforts. - Recruitment Strategy Development: Develop and execute recruitment strategies aligned with organizational objectives, ensuring attraction of top talent. - Candidate Sourcing and Screening: Utilize diverse channels for candidate sourcing, conduct initial screenings, and assess candidates for skill and cultural fit. - Collaboration with Hiring Managers: Partner with hiring managers to understand staffing needs, develop job specifications, and ensure alignment with hiring goals. - Compliance and Process Improvement: Ensure adherence to employment laws and regulations, implement standardized recruiting practices, and contribute to continuous improvement initiatives within Talent Acquisition.  Minimum Qualifications: - A bachelor’s degree in human resources, Business or a related field - Experience recruiting in a corporate environment. - Demonstrated strong teamwork skills. - Able to lead a team effectively. - Flexible, with the ability and willingness to work effectively in a fast-paced environment with changing priorities. - iCIMS experience or a similar ATS platform

The RVP of Sales will be responsible for hiring, onboarding, training, and leading territory business managers (TBM’s), Regional Business Managers (RBM’s) and Regional Sales Managers.  Account Executives and Director of Hospital Sales may flow through the RVP org chart as well.  The RVP will own all sales results for their respective region.    Responsibilities:           - Drive IF disciplined selling process by working with regional leaders and GMs on locally focused strategic sales plan. - Build relationships with regional IF leaders. - Ensure accountability of metrics based performance. - Operate within  IF service model and customer focus. - Commit to leadership of team and extensive travel.

Due to tremendous growth we are seeking an Accounts Payable Specialist to join our team at our Corporate office in King of Prussia, PA on a full-time basis. The Accounts Payable Specialist reports to the Accounts Payable Manager.    Pay Range: $55,000 - $65,000 annually    RESPONSIBILITIES: - Process a high volume of invoices daily - Code invoices in accordance with the established chart of accounts. - Review and process employee expense reports In Concur - Assist with processing weekly batch check runs - Support the month end process and team goals - Collaborate with various departments internally and externally - Manage invoices in PNC Workflow and identify discrepancies - Reconcile stale checks and credits. - Identify process improvements and initiate projects to optimize current accounting processes. - Establish and maintain relationships with new and existing vendors. - Have knowledge of approved vendors and policies to avoid paying unauthorized invoices and expenses - Maintain 1099s and generate report at year end - Manage AP Mailbox and respond to requests in order of importance. Escalate issues in an appropriate manner - Maintain organized filing system of open and paid vendor invoices - Respond to vendors and field telephone/email requests within 24 hours - Contribute to audit readiness by maintaining accessible documentation, and accurate records. - Develop and maintain positive working relationships with field locations - Support audit requests as needed - Perform other duties as assigned to support the finance department   QUALIFICATIONS: - Minimum of 2+ years of experience in Accounting/Accounts Payable required - High School diploma or equivalent required; Bachelor's degree preferred - Excellent written and verbal communication skills - Excellent time management, prioritization, and management of multiple deliverables - Experience with computerized ledger systems - Strong Microsoft Excel skills with pivot tables, formulas, etc. - Strong organizational skills and attention to detail - Adherence to policies, procedures and instructions of manager - Ability to meet tight deadlines on days that are critical to the finance department - Open to change and willing to learn new skills - Ability to handle confidential information professionally - Strong collaborative and partnering skills with the ability to work effectively both independently and in a team environment.

Due to continuous growth, we are seeking a Route Driver to join our team in Denver,Co   Monday -Friday, hourly paid to start (Range $23.00/hour based on experience) with the potential to transition to a commissioned route     RESPONSIBILITIES: - Manage route to maximize efficiency, productivity and revenue - Manage load outs, inventories, quality-stains/damage - Load unload/truck: organize products; invoices, inventory, maintain route books - Truck Maintenance: timely communication of repairs, preventative maintenance, accidents - Work directly with customers to ensure customer service, inventory, and quality control is maintained MINIMUM QUALIFICATIONS: - Ability to drive commercial motor vehicle, 26' box truck, for up to 10 hours on a daily basis  - High School Diploma or equivalent - Valid driver’s license and clean driving record  - Ability to lift 25 pounds on a frequent basis PREFERRED QUALIFICATIONS: - Minimum of 3 years’ of driver experience - Sense of direction/knowledge of area - Professional Appearance  - Strong customer service/communication skills

Our Production Associates work together in a team environment in our healthcare laundry plant.  PAY: $14.00 - 15.00/hour  1st Shift: 6:00 am - 2:30 pm 2nd Shift: 2:30 pm - 10:00 pm   RESPONSIBILITIES: - Sort soiled linen and garments by product type - Prepare and load clean products for delivery according to route needs - Launder medical, hospitality, and food and beverage garments and linens   - Maintain clean and orderly workspace throughout each shift - Handle and package all items consistent with the company’s infection prevention best practices - Inspect linens and package product per company quality and efficiency standards prior to finishing - Operate all equipment, perform work, and decontaminate work area according to OSHA standards  - Assure Lock-out Tag Out policies are adhered to at all times - shut off all equipment when not in use  - Support our Value to Be Safe by completing all required safety training and SOPs. - Other duties as assigned  MINIMUM QUALIFICATIONS:  - Basic reading, writing, and math skills required - Must be authorized to work in the United States - Must be able to present two valid forms of identification upon hire - Must be able to perform required tasks standing up for the duration of the shift - Ability to lift up to 30 pounds required  - Flexibility to complete special requests as needed

We are seeking a Route Specialist to join our fantastic team!    Pay: 26/hour Schedule: 1st Shift- Off on Wednesdays and Thursdays   - Manage customer inventory - Identify problem/root causes and develop alternative courses of action and make decisions that are based on logic assumptions which reflect factual information - Provide route relief to cover Route Driver's vacations, call outs, reroutes and additional volume - Make special deliveries to customers - Responsible for account maintenance and route logistics MINIMUM QUALIFICATIONS: - High School Diploma or equivalent required - Clean driving record - Ability to lift 50 pounds plus and push and pull carts of linen - Must be computer literate PREFERRED QUALIFICATIONS: - Some delivery, logistics and/or route experience - Communication: Excellent oral, written, phone and face to face  - One year experience with account management and ensuring customer satisfaction

We are seeking a Customer Care Representative to join our Customer support team here at King of Prussia, Pa. We are looking for a professional who values teamwork, is goal oriented, and takes pride in achieving their best. The selected candidate will be joining a Remarkable team who loves coming to work! Schedule: Monday- Friday 9:00- 5:30, On-site RESPONSIBILITIES: - Create a positive moment with every interaction - Manage high call volume and email correspondence timely and accurately - Keep record of all communication in a thorough and comprehensive way to be used as reference by all associates - Identify Customers’ needs, clarify information, research every issue and provide solution and/or alternatives Escalate unresolved problems - Participate in educational opportunities to enhance your knowledge and skills - Strive to continuously show improvement and be accountable to the team - Maintain high self-motivation and consistently take the initiative to deliver outstanding results; be a key contributor towards the team’s Key Performance Indicators - Perform outbound customer survey calls  MINIMUM QUALIFICATIONS: - A minimum of 2 years' of experience in a call center or solid customer service environment - A High School Diploma or equivalent - Customer focused, with a commitment to customer satisfaction - Ability to multi-task, manage multiple priorities and time effectively - Excellent written and verbal communication skills - Must demonstrate a professional and friendly attitude - Demonstrated ability to work well with others and be a productive member of a team - Exceptional active listening skills and the ability to express empathy - Proficient in Microsoft Office

Due to continuous growth, we are seeking a Route Driver to join our team in Detroit LOCATION   4 day work week weekly pay Range $65,000-$75,000 based on experience, with the potential to transition to a commissioned route     RESPONSIBILITIES: - Manage route to maximize efficiency, productivity and revenue - Manage load outs, inventories, quality-stains/damage - Load unload/truck: organize products; invoices, inventory, maintain route books - Expected route growth with current customers through sales. - Truck Maintenance: timely communication of repairs, preventative maintenance, accidents - Work directly with customers to ensure customer service, inventory, and quality control is maintained MINIMUM QUALIFICATIONS: - Ability to drive commercial motor vehicle, 26' box truck, for up to 12 hours on a daily basis  - High School Diploma or equivalent - Valid driver’s license and clean driving record  - Ability to lift 25 pounds on a frequent basis PREFERRED QUALIFICATIONS: - Minimum of 3 years’ of driver experience - Sense of direction/knowledge of area - Professional Appearance  - Strong customer service/communication skills

Our Production Associates work together in a team environment in our healthcare laundry plant.  PAY: $15.00/hour - $16.00/hour  SCHEDULE: Mon-Fri 6:00am-2:30pm     RESPONSIBILITIES: - Sort soiled linen and garments by product type - Prepare and load clean products for delivery according to route needs - Launder medical, hospitality, and food and beverage garments and linens   - Maintain clean and orderly workspace throughout each shift - Handle and package all items consistent with the company’s infection prevention best practices - Inspect linens and package product per company quality and efficiency standards prior to finishing - Operate all equipment, perform work, and decontaminate work area according to OSHA standards  - Assure Lock-out Tag Out policies are adhered to at all times - shut off all equipment when not in use  - Support our Value to Be Safe by completing all required safety training and SOPs. - Other duties as assigned  MINIMUM QUALIFICATIONS:  - Basic reading, writing, and math skills required - Must be authorized to work in the United States - Must be able to present two valid forms of identification upon hire - Must be able to perform required tasks standing up for the duration of the shift - Ability to lift up to 30 pounds required  - Flexibility to complete special requests as needed

Due to continuing growth, we are seeking a Service Director to join our team in Detroit, MI.   Pay range: $90,000 - $100,000 (based on expereince) + 10% Annual Bonus based on KPIs Car Allowance: $500.00 monthly Fuel Card for Business Purposes      RESPONSIBILITIES:   Staffing and Hiring: - Human Resources Management - Assist Service Manager in staffing the service department with competent, motivated, and well-trained personnel.  Ensure hiring process is followed for all applicants - Training and Development - Personally manage the onboarding process for any new Customer Advocates (CA’s).  Coordinate training schedule with entire location. Develop the ongoing CA monthly training meetings with the rest of the service department. Plan and run any training meetings - Coach and Motivate - Coach, train, and motivate existing CA’s. Properly implement all service-related policies and procedures. Execute weekly one on ones with all direct reports focusing on individuals results. Meet with any non-performers and develop improvement plans to help achieve high performance. Work with Plant Manager and Production Supervisors as needed to ensure we are delivering consistent high quality at all times - Customer Advocate Rewards - Post the weekly results in the department as they are updated. Work with each CA to help them improve their results in Growth, Renewals, Loyalty Activities and other key areas. Encourage participation and improvement of bonuses from quarter to quarter. Ensure that any other direct reports (Internal Service Manager, Growth Specialist, Route Specialists etc.) are being managed according to their job description and results Customer Service Management:  - Training - Thoroughly train new CA’s in CA Onboarding and initial six week training. Ensure existing CA’s are knowledgeable in all areas covered in the six week training program. Identify CA training needs and opportunities and work with them individually to resolve. Train new CA’s on Net Promoter and the role of the CA. Train other partners on Net Promoter as needed. Ongoing training of all CA’s in inventory management and product Control - Problem resolution/Customer Service- Improve Customer Loyalty through EXCELLENT interaction and complete resolutions to any customer concerns.  Utilize the opportunity to train the CA on the right way to service the customer. See that follow up is done on negative customer feedback. Maintain strong relationships with key contacts within customer base. Ensure that CA is interacting with all contacts on a weekly basis. Help CA’s develop responses to customer concerns to handle issues or overcome objections - Track and Measure Net Promoter Results - Ensure that every department is kept informed about net promoter progress and results. Review any Non-Promoter score with the CA. Discuss opportunities for improvement at Staff Meetings. Work with Service Leadership to develop and implement game plans to address any Non-Promoter issues and turn them into Promoters - Goodwill and Loyalty Activates - Maintain quarterly results of 100% or greater on CCS Goodwill activities. Resolve any customer concerns uncovered during goodwill visits completely. Email / Fax completed goodwill sheets to corporate on a timely basis. Ensure essential customer information is captured in CCS. Maintain current A, B, and C contacts at all accounts.  Develop a proper relationship at all three levels. Manage and maintain ongoing relationship with all top 25 customers. Manage and maintain ‘At Risk’ reporting system.  Work with CA’s to minimize exposure - Renewal Activity - Work with CA to secure all targeted renewals for the quarter. Manage all A and C accounts coming up in 24 months to minimize any lost business Profitable Growth: - Lost Business management - Ensure Goodwill, Loyalty Activities, Training, Renewals, and Response Time to customer concerns results in low lost business - Growth in Existing - Work with CA’s to help them achieve their route growth goals especially on targeted products. Utilize goodwill calls to look for opportunities to grow existing customers - New Products - Work with corporate to ensure any new products are launched and marketed successfully at the local level - RPP - Ensure growth activities result in increased RPP. Target high RPP products when growing existing business. Work closely with Sales team to ensure new accounts meet RPP requirements for location - Relationship with Sales - Sales Leads – Work with CA’s to generate leads for the sales team.  Track and monitor progress in the department. Health System Activity – Work to increase the Health System business in the market by growing existing and obtaining new HS business.  Involve the Sales Representative in HS goodwill activity. Make CA, Truck Demo, etc. available for Sales Prospect on request.  Work with Sales team to ensure smooth installation of new accounts - Accounts Receivable / Credits - Work to minimize Credits and maintain low AR by enforcing NCNS and working with the CRR to make sure customer invoicing is accurate MINIMUM QUALIFICATIONS: - Minimum of 2 years' advanced operational experience preferred (Route sales) - Bachelor’s degree or equivalent managerial experience - Strong organizational and oral communications skills - Proficient with MS Office, general PC applications. Excel a plus - Excellent leadership, interpersonal, motivational, and customer service skills PREFERRED COMPETENCIES: - Salesmanship - Ability to identify needs and customer relationship for our products and services - Leadership - The ability to lead and direct co-workers and associates to streamline production, improve productivity and increase profitability - Knowledge - Practical insight specific to the textile services industry and operations - Decision Making - Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information - Communication - Excellent oral, written, phone and face to face communication skills with associates, customers and managers - Integrity/Accountability/Follow Through - Demonstrates commitment to personal productivity and work quality. Attends to task from inception to final resolution and accepts personal responsibility for assigned work - Creativity - Looking for new and innovating ways to improve customer satisfaction