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Job Locations US-FL-Lakeland
Job Post Information* : Posted Date 1 day ago(6/18/2021 5:39 PM)
  Due to growth we are seeking an Assistant Plant Manager to join our healthcare commercial laundry team at our brand new plant in Lakeland, FL. The primary focus of this position is to manage all aspects of plant operations.   Work schedule is Monday through Friday, 7:00 a.m. - 5:00 p.m.   RESPONSIBILITIES: - Associates, productivity, safety compliance, production planning, maintenance, equipment operation and departmental communication - Additional focus to include financial budgeting, forecasting, vendor negotiations, plant improvements, cost reduction and administrative compliance    - Manage Production Supervisor’s scope of responsibilities - Manage production environment within budgetary parameters - Manage product inventory within budgetary parameters - Execute product orders within budgetary parameters - Provide production reporting to all company executives as needed - Maintain and assure all company associate programs are executed - Execute and administer monthly Safety Committee meetings - Execute weekly team production meetings - Execute daily production supervisor staff meetings - Manage the Maintenance Department assuring scope of responsibilities are met - Conduct daily product audits to assure quality standards are met - Other duties as assigned MINIMUM QUALIFICATIONS:   - High school diploma or equivalent required, Bachelor's degree preferred   - Knowledge of financial systems - Ability to work on a flexible schedule - Computer proficiency - Wage and hour experience - Ability to be trained in multi-faceted capacities - Health care or universal precautions training preferred
ID
2021-1763
Category
Operations
Job Locations US-IN-Merrillville
Job Post Information* : Posted Date 2 days ago(6/18/2021 11:03 AM)
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: - Perform tasks assigned by supervisor and adhere to the direction of plant management within scope of responsibilities - Sorting soiled linen - Maintaining productivity standards  - Adhere to quality standards - Inspect linens to ensure they meet company standards - Assure product is packaged according to company standards - Assure special wash and/or special requests are properly processed - Comply with strict OSHA standards: - Operate all equipment according to OSHA standards - Perform job functions adhering to OSHA standards - Decontaminate work area after shift according to OSHA standards - Assure Lock-out Tag Out policies are adhered to at all times - Shut off all equipment when not in use - Comply with the ImageFIRST Way guidelines MINIMUM QUALIFICATIONS: - Basic reading, writing, and math skills required. This is typically acquired through a high school diploma or equivalent - Ability to lift up to 30 pounds required - Must be willing and able to successfully complete a background check and drug screen PHYSICAL REQUIREMENTS: - Working conditions are normal for a manufacturing environment - Work involves frequent lifting of materials up to 30 pounds - Machinery and tool operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose fitting clothes and jewelry are not permitted
ID
2021-1761
Category
Operations
Job Locations US-PA-King of Prussia
Job Post Information* : Posted Date 2 days ago(6/17/2021 5:40 PM)
  The Financial Analyst provides ongoing analysis of tactical and strategic initiatives, as well as corporate financial and M&A-related analytical support.   RESPONSIBILITIES: - Create forecasting models and pro forma scenarios; develop monthly reporting packages and presentation materials - Act as a Strategic Business Partner to the CFO/Senior Financial Analyst and the broader corporate Senior Management team - Lead the strategic and detailed financial forecasting and budgeting processes, ensuring accuracy and assisting with the actual vs budget variance analysis - Lead the development of business planning and forecasting models using existing infrastructure, tools, and reports - Take ownership of periodic review process for assigned business activities - Provide guidance to ensure relevant and timely delivery of all financial reporting and planning outputs to Executive Leadership, lenders and the Board - Upgrade Management reporting. Develop business processes and tools to provide consistent, accurate and timely reporting and analysis of business results - Design, present and monitor dashboards and benchmarks to support and drive strategic and operational decision-making - Develop monthly and quarterly report decks for Senior Management - Improve decision support analysis. Analyze monthly, quarterly and YTD performance against budget, company metrics and targets - Be an active participant in monthly business and financial reviews with Executive Leadership - Become a key contributor in developing, accelerating, implementing and simplifying key business and financial processes - Support the evaluation of new business (both organic and M&A-related) opportunities and risks, through pro forma modeling and other financial analyses - Assist in sourcing and assessing M&A targets; be an active participant in the due diligence and deal negotiation processes, as well as the related debt capital-raising activities - Analyze potential and closed acquisition opportunities to business case and pro forma assumptions. Initiate reporting to report results vs. pro forma budget - Identify potential operational cost savings, help set targets, and analyze benefit realization and financial impact MINIMUM QUALIFICATIONS: - 4+ years’ experience in financial reporting, analysis and forecasting, including the ability to build, run and understand detailed and accurate financial models, with experience working with multi-site reporting and analysis - BA or BS in Finance or a related field - MBA preferred - Project management experience with willingness to take charge and see projects through to completion - Experience with BI software, preferably Clickview, Tableau or experience with SQL - Effective communication skills for accurate, concise and organized verbal and written communications - Ability to understand accounting principles and interpret financial statements - Demonstrated self-starter, able to work effectively independently and as a team member - Excellent problem-solving skills - Demonstrated ability to review existing processes, identify challenges and recommend solutions to achieve more efficient results - Ability to present information effectively to senior management in the organization - Excellent time management, planning and organizational skills - Ability to multi-task in a fast-paced environment with changing priorities - Solid PC skills including an advanced knowledge of MS Excel - Knowledge of Hyperion, Oracle, and/or Cognos – system implementation experience a plus - Previous experience interacting with investment banking or private equity analysts preferred - Experience with real estate a plus - Project management experience with willingness to take charge and see projects through to completion
ID
2021-1760
Category
Finance and Admin
Job Locations US-IN-Merrillville
Job Post Information* : Posted Date 2 days ago(6/18/2021 11:02 AM)
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: - Perform tasks assigned by supervisor and adhere to the direction of plant management within scope of responsibilities - Working in our large piece department you will be responsible for feeding clean linen (sheets, blankets, etc.) through sheet irons. - Adhere to quality standards - Inspect linens to ensure they meet company standards - Assure product is packaged according to company standards - Assure special wash and/or special requests are properly processed - Comply with strict OSHA standards: - Operate all equipment according to OSHA standards - Perform job functions adhering to OSHA standards - Decontaminate work area after shift according to OSHA standards - Assure Lock-out Tag Out policies are adhered to at all times - Shut off all equipment when not in use - Comply with the ImageFIRST Way guidelines MINIMUM QUALIFICATIONS: - Basic reading, writing, and math skills required. This is typically acquired through a high school diploma or equivalent - Ability to lift up to 30 pounds required - Must be willing and able to successfully complete a background check and drug screen PHYSICAL REQUIREMENTS: - Working conditions are normal for a manufacturing environment - Work involves frequent lifting of materials up to 30 pounds - Machinery and tool operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose fitting clothes and jewelry are not permitted
ID
2021-1759
Category
Operations
Job Locations US-NY-Elmsford
Job Post Information* : Posted Date 2 days ago(6/17/2021 3:30 PM)
Due to tremendous growth throughout the company, we are seeking a Maintenance Manager to lead our Industrial maintenance team.   RESPONSIBILITIES: - Lead, train, develop and coach a team of Maintenance Technicians - Responsible for the installation, maintenance, troubleshooting, and repair of industrial machinery - Perform preventative and predictive maintenance on industrial machinery - Write, maintain, and follow standard operating procedures (SOPs) and Job Safety Analysis (JSAs) - Program PLC's - Complete daily maintenance and repair logs - Communicate with Production Associates and Management - Maintain and secure work tools - Clean and maintain work area - Follow all safety procedures - Provide training as requested - Order tools and machinery inventory parts - Other duties as assigned MINIMUM REQUIREMENTS: - 10 years' of Industrial Maintenance experience - Working knowledge, education, or experience in one or more of the following areas: - Electrical systems - Mechanical systems - Hydraulic & pneumatic systems - Plumbing - Carpentry - HVAC - Welding - Piping systems - PLC programming - Ability to read and interpret blueprints and schematics - Basic reading, writing, and arithmetic skills required - High school diploma or equivalent or technical school training preferred - Manual dexterity required for operating machinery and computers - Ability to lift up to 30 pounds required - Regular, consistent attendance of scheduled shifts is required PHYSICAL REQUIREMENTS: - Working conditions are normal for a manufacturing environment - Work involves frequent lifting of materials up to 30 pounds - Machinery and tool operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, and work boots
ID
2021-1758
Category
Maintenance
Job Locations US-IA-Cedar Rapids
Job Post Information* : Posted Date 2 days ago(6/18/2021 2:08 PM)
Human Resources Coordinator: - Serve as champion of Human Resources - Maintain integrity and confidentiality of all business-related information - Assist with the recruitment process by identifying candidate, schedule interviews. Track and update status on our applicant tracking system.  Process background checks and drug test screenings. - Perform new hire orientations. Completes Forms I-9, verifies I-9 documentation using E-Verify web based system - Assist with local payroll process utilizing ADP - Adding or removing associates from the time clocks including schedules. Reviewing each associate to ensure they are properly coded in the system for the week - Adding any compensated absences, bonuses, change in pay, cash outs, loan requests, etc. to the system with the help of Corporate Payroll Manager - Responsible for completing new hire, termination and payroll change paperwork for all new associates in Service, Production and Office on behalf of the management team - Assist with community and engagement activities - Disseminate benefit packets to monthly eligible associates and assist in completing paperwork.  Turn in benefit paperwork on employee’s behalf to Corporate HR for processing - Assist Corporate HR with annual Open Enrollment and monthly Benefits Enrollment process. Turn in benefit paperwork on employee’s behalf to Corporate HR for processing - Perform other related duties assigned Administrative: - Answer the phone and greet customers, vendor and clients - Opening and sorting mail - Makes photocopies; mails, scans and emails documents; and performs other clerical functions - Ordering of supplies, merchandise and products as necessary and as directed. Continue to maintain office supplies in a neat, organized and adequate stock fashion - Assisting Spanish speaking associates with any written or oral communication, if possible MINIMUM QUALIFICATIONS: - At least 3 years’ experience as an HR Coordinator required - Exposure to payroll practices using ADP - Highly computer literate with capability in email, MS Office and related business and communication tools - Fantastic organizational and time management skills - Ability to function well in a high-paced environment - Proficient with Microsoft Office Suite or related software
ID
2021-1757
Category
Human Resources
Job Locations US-TX-Dallas
Job Post Information* : Posted Date 3 days ago(6/17/2021 11:39 AM)
RESPONSIBILITIES: - Greet visitors and perform general administrative duties - Clerical: Handle incoming calls; open and sort mail; assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks - Create various spreadsheets and maintain data as necessary and as directed - Order supplies, merchandise and products as necessary and as directed; continue to maintain and stock office supplies in a neat, organized fashion  - Maintain all business associated reports in an up-to-date, user friendly, and organized fashion - Adhere and comply with all Safety, Security, Policies and Procedures, Guidelines, Company Protocols and other related compliance as dictated - Perform other miscellaneous tasks associated with the Administrative facet of the business and operation as necessary and as dictated by Management     MINIMUM QUALIFICATIONS: - Minimum of 2 years' of Administrative experience - High School Diploma or Equivalent PREFERRED COMPETENCIES: - Salesmanship – Ability to identify needs and customer relationship for our products and services  - Leadership – The ability to lead and direct co-workers and associates to streamline production, improve productivity and increase profitability   - Knowledge - Practical insight specific to the textile services industry and operations   - Decision Making – Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information  - Communication – Excellent oral, written, phone and face to face communication skills with associates, customers and managers  - Integrity/Accountability/Follow Through – Demonstrates commitment to personal productivity and work quality;  attends to task from inception to final resolution and accepts personal responsibility for assigned work  - Creativity – Looking for new and innovating ways to improve customer satisfaction
ID
2021-1756
Category
Office and Admin
Job Locations US-NC-High Point
Job Post Information* : Posted Date 3 days ago(6/17/2021 8:53 AM)
RESPONSIBILITIES:   This position will be based out of High Point, NC. The Shuttle Driver will be responsible for shuttling ImageFIRST products between locations.   Essential job responsibilities include, but are not limited to the following:   - Load and unload sheet carts during delivery and pick up - Comply with company safety policies and guidelines relating to safety and operation of commercial motor vehicles and overall safe work practices - Work closely with Plant Manager and Production Supervisors to ensure product needs are met - Unload clean and reload soiled linens onto the truck - Decontaminate truck Schedule: - Tuesday - Thursday: 10am - 8pm; Friday: 7am - 12pm   MINIMUM QUALIFICATIONS: - Must have at least two years of truck driving experience - Must possess Driver’s License (Class C); CDL a plus  - Clean Driving Record  - Able to push, pull 15-20 sheet carts 2 x a day. Sheet carts weigh anyway between 300lbs and 600lbs - High School Diploma or G.E.D - Candidate must possess a high energy attitude with excellent communication and interpersonal skills
ID
2021-1755
Category
Shuttle
Job Locations US-NC-Concord
Job Post Information* : Posted Date 3 days ago(6/16/2021 5:05 PM)
Due to tremendous growth throughout the company, we are seeking a high quality professional with an enthusiastic spirit to join our team as a Utility Person   RESPONSIBILITIES - Shuttle products (patient apparel, practice products, and professional garments i.e., scrubs and surgical gowns) to/from locations - Unload truck, put product away on shelves and complete loads for delivery - Build loads, organize and clean warehouse - Occasional jumps or drives may be needed to deliver special requests to customers   QUALIFICATIONS - Must possess a minimum of High School Diploma or equivalent - Minimum of 2 years’ of experience within customer service or sales - Must possess a valid Driver’s License and have an excellent driving record - Must possess a professional appearance - Must be able to consistently lift 35 pounds  - Must be able to drive a commercial motor vehicle - Should possess a sense of direction/knowledge of area - Must possess exceptional customer service skills - Must have effective written and verbal communication skills
ID
2021-1754
Category
Service Support
Job Locations US-MI-Kentwood
Job Post Information* : Posted Date 3 days ago(6/16/2021 3:31 PM)
RESPONSIBILITIES:   This is a sales oriented position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative sales and service strategies.  To grow existing customer business through sales and retention programs, to provide prompt, effective solutions to customer needs, to maximize route revenue through improved time management and upgraded product mix, to maximize contract terms by identifying changes in programs that require updated paperwork and to be ImageFIRST’s “face” to our customers and potential customers.   ESSENTIAL JOB RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: - Support: Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community - Sales: Increase account revenue by selling additional products and services, successfully complete sales programs, develop and implement strategies to identify new business opportunities. Meet or exceed sales objectives - Customer Relationships: Handle all administrative aspects of sales, identify and resolve customer concerns, ensure customer satisfaction with company products and services, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term - Route: Manage route to maximize efficiency, productivity and revenue: operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles - Product Management: load outs, inventories, quality-stains/damage, tape changes - Product Knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application - Load truck: organization, night before service, invoices, check rails, count-by-man, linen control sheet, maintain route books - Unload Truck: check-in (repairs, disco, NOG, Spot Light, Bio), empty, soiled sort, pockets - Account appearance: organization of rails, hanger racks, plastic, wet bags, posters and repaid bags - Truck Maintenance: timely communication of repairs, PM, accidents - Paperwork: work order preparation and follow-up, invoice accuracy (NOG billing), credits, collection requirements MINIMUM QUALIFICATIONS: - Minimum of 3 years’ of experience within sales or a route sales role - Ability to lift 25 pounds on a frequent basis - Ability to drive commercial motor vehicle for up to 10 hours on a daily basis  - High School Diploma or equivalent - Valid Driver’s License and Excellent Driving Record  - Sense of direction/knowledge of area - Professional Appearance  - Exceptional customer Service skills - Must have good communication skills
ID
2021-1753
Category
Service Reps
Job Locations US-Trumbull
Job Post Information* : Posted Date 5 days ago(6/15/2021 11:28 AM)
RESPONSIBILITIES:   Responsible for feeding and bagging garments or linen   RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: - Perform tasks assigned by supervisor and adhere to the direction of plant management within scope of responsibilities - Adhere to quality standards - Inspect linens to ensure they meet company standards - Assure product is packaged according to company standards - Assure special wash and/or special requests are properly processed - Comply with strict OSHA standards: - Operate all equipment according to OSHA standards - Perform job functions adhering to OSHA standards - Decontaminate work area after shift according to OSHA standards - Assure Lock-out Tag Out policies are adhered to at all times - Shut off all equipment when not in use - Comply with the ImageFIRST Way guidelines MINIMUM QUALIFICATIONS: - Basic reading, writing, and math skills required. This is typically acquired through a high school diploma or equivalent - Ability to lift up to 30 pounds required - Must be willing and able to successfully complete a background check and drug screen PHYSICAL REQUIREMENTS: - Working conditions are normal for a manufacturing environment - Work involves frequent lifting of materials up to 30 pounds - Machinery and tool operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose fitting clothes and jewelry are not permitted
ID
2021-1752
Category
Operations
Job Locations US-CA-Gilroy
Job Post Information* : Posted Date 5 days ago(6/15/2021 10:48 AM)
  Due to tremendous growth throughout the company, we are seeking a Maintenance Technician with critical thinking and troubleshooting skills to join our healthcare commercial laundry team in Gilroy, CA.   RESPONSIBILITIES: - Responsible for the installation, maintenance, troubleshooting, and repair of industrial machinery - Perform preventative and predictive maintenance on industrial machinery - Write, maintain, and follow standard operating procedures (SOPs) and Job Safety Analysis (JSAs) - Program PLC's - Complete daily maintenance and repair logs - Communicate with Production Associates and Management - Maintain and secure work tools - Clean and maintain work area - Follow all safety procedures - Provide training as requested - Order tools and machinery inventory parts - Other duties as assigned MINIMUM REQUIREMENTS: - Working knowledge, education or experience in one or more of the following areas: - Electrical systems - Mechanical systems - Hydraulic & pneumatic systems - Plumbing - Carpentry - HVAC - Welding - Piping systems - PLC programming - Ability to read and interpret blueprints and schematics - Basic reading, writing, and arithmetic skills required - High school diploma or equivalent or technical school training preferred - Manual dexterity required for operating machinery and computers - Ability to lift up to 30 pounds required - Regular, consistent attendance of scheduled shifts is required PHYSICAL REQUIREMENTS: - Working conditions are normal for a manufacturing environment - Work involves frequent lifting of materials up to 30 pounds - Machinery and tool operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, and work boots
ID
2021-1751
Category
Maintenance
Job Locations US-FL-Clearwater
Job Post Information* : Posted Date 1 week ago(6/11/2021 9:27 AM)
Location: LAKELAND, FL Position will be working out of the Lakeland location.   RESPONSIBILITIES:   This is a position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative service strategies    RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: - Knowledge: Practical insight specific to the textile services industry and operations - Decision Making: Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information - Communication: Excellent oral, written, phone and face to face  - Manage customer inventory - Provide route relief to cover Customer Advocate vacations - Provide route relief to cover Customer Advocate call offs (flexibility) - Provide additional route support as needed (Reroutes, additional volume etc…) - Make special deliveries to customers - Responsible for account maintenance - Lead generation MINIMUM QUALIFICATIONS: - Minimum of 1 year experience with account management and ensuring customer satisfaction - High School Diploma and/or some college coursework required - Excellent verbal communication skills - Minimal delivery or route experience - Must be computer literate - Clean driving record - Ability to lift 50 pounds plus and push and pull carts of linen PREFERRED COMPETENCIES: - Salesmanship – Ability to indentify needs and customer relationship for our products and services - Leadership – The ability to lead and direct co-workers and associates to streamline production, improve productivity and increase profitability  - Knowledge - Practical insight specific to the textile services industry and operations - Decision Making – Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information - Communication – Excellent oral, written, phone and face to face communication skills with associates, customers and managers - Integrity/Accountability/Follow Through – Demonstrates commitment to personal productivity and work quality. Attends to task from inception to final resolution and accepts personal responsibility for assigned work - Creativity – Looking for new and innovating ways to improve customer satisfaction - Dependability – Able to come to work on time every day
ID
2021-1750
Category
Service Support
Job Locations US-CA-Gardena
Job Post Information* : Posted Date 1 week ago(6/10/2021 1:15 PM)
RESPONSIBILITIES:   Responsible for feeding and bagging garments or linen   RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: - Perform tasks assigned by supervisor and adhere to the direction of plant management within scope of responsibilities - Adhere to quality standards - Inspect linens to ensure they meet company standards - Assure product is packaged according to company standards - Assure special wash and/or special requests are properly processed - Comply with strict OSHA standards: - Operate all equipment according to OSHA standards - Perform job functions adhering to OSHA standards - Decontaminate work area after shift according to OSHA standards - Assure Lock-out Tag Out policies are adhered to at all times - Shut off all equipment when not in use - Comply with the ImageFIRST Way guidelines MINIMUM QUALIFICATIONS: - Basic reading, writing, and math skills required. This is typically acquired through a high school diploma or equivalent - Ability to lift up to 30 pounds required - Must be willing and able to successfully complete a background check and drug screen PHYSICAL REQUIREMENTS: - Working conditions are normal for a manufacturing environment - Work involves frequent lifting of materials up to 30 pounds - Machinery and tool operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose fitting clothes and jewelry are not permitted
ID
2021-1749
Category
Operations
Job Locations US-NC-Concord
Job Post Information* : Posted Date 3 days ago(6/16/2021 4:02 PM)
RESPONSIBILITIES:   This is a sales oriented position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative sales and service strategies.  To grow existing customer business through sales and retention programs, to provide prompt, effective solutions to customer needs, to maximize route revenue through improved time management and upgraded product mix, to maximize contract terms by identifying changes in programs that require updated paperwork and to be ImageFIRST’s “face” to our customers and potential customers.   ESSENTIAL JOB RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: - Support: Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community - Sales: Increase account revenue by selling additional products and services, successfully complete sales programs, develop and implement strategies to identify new business opportunities. Meet or exceed sales objectives - Customer Relationships: Handle all administrative aspects of sales, identify and resolve customer concerns, ensure customer satisfaction with company products and services, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term - Route: Manage route to maximize efficiency, productivity and revenue: operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles - Product Management: load outs, inventories, quality-stains/damage, tape changes - Product Knowledge: pricing, codes, colors, sizing, changes/quantities, availability, product application - Load truck: organization, night before service, invoices, check rails, count-by-man, linen control sheet, maintain route books - Unload Truck: check-in (repairs, disco, NOG, Spot Light, Bio), empty, soiled sort, pockets - Account appearance: organization of rails, hanger racks, plastic, wet bags, posters and repaid bags - Truck Maintenance: timely communication of repairs, PM, accidents - Paperwork: work order preparation and follow-up, invoice accuracy (NOG billing), credits, collection requirements MINIMUM QUALIFICATIONS: - Minimum of 3 years’ of experience within sales or a route sales role - Ability to lift 25 pounds on a frequent basis - Ability to drive commercial motor vehicle for up to 10 hours on a daily basis  - High School Diploma or equivalent - Valid Driver’s License and Excellent Driving Record  - Sense of direction/knowledge of area - Professional Appearance  - Exceptional customer Service skills - Must have good communication skills
ID
2021-1748
Category
Service Reps
Job Locations US-CT-Farmington
Job Post Information* : Posted Date 2 weeks ago(6/9/2021 10:37 AM)
RESPONSIBILITIES:  - Manage key relationships within a targeted list of clients - Achieve quarterly targeted new business growth goals - Verify invoice accuracy   - Position clients for contract renewal - Assist and create loyal customers - Improve customer loyalty through exceptional interaction and complete resolutions to any of their concerns   - Work with Route Sales Drivers/Customer Advocates, Service and Production leadership as needed to ensure consistent high quality delivery - Attend all sales meetings and sales training - Develop and maintain other analytic reports as required by management - Develop and execute a Goodwill Plan within key accounts - Conduct quarterly business reviews with key contacts  MINIMUM QUALIFICATIONS: - Must have at least 3 years' of sales experience - Must possess a minimum of a 4 year college degree or equivalent experience - Account management and customer service experience - Must be MS Office Proficient (Word, Excel) - Must be willing to learn and grow with company - Must possess strong decision making skills - Must possess effective communication skills: written and verbal - Interpersonal skills - Initiate new ideas to get the job done by going beyond the normal performance expectations of the position - Handle all situations, i.e., time pressure, deadlines, task difficulty - Achieve total task accomplishment through concern for all areas involved, no matter how small - Get along well with people and put them at ease; build rapport through use of listening and oral communication skills 
ID
2021-1747
Category
Sales & Marketing
Job Locations US-TX-Houston
Job Post Information* : Posted Date 1 week ago(6/9/2021 6:28 PM)
RESPONSIBILITIES: - Create a positive moment with every interaction - Manage high call volume and email correspondence timely and accurately - Keep record of all communication in a thorough and comprehensive way to be used as reference by all associates - Identify Customers’ needs, clarify information, research every issue and provide solution and/or alternatives Escalate unresolved problems - Participate in educational opportunities to enhance your knowledge and skills - Strive to continuously show improvement and be accountable to the team - Maintain high self-motivation and consistently take the initiative to deliver outstanding results; be a key contributor towards the team’s Key Performance Indicators - Perform outbound customer survey calls  MINIMUM QUALIFICATIONS: - A minimum of 2 years' of experience in a call center or solid customer service environment - A High School Diploma or equivalent - Customer focused, with a commitment to customer satisfaction - Ability to multi-task, manage multiple priorities and time effectively - Excellent written and verbal communication skills - Must demonstrate a professional and friendly attitude - Demonstrated ability to work well with others and be a productive member of a team - Exceptional active listening skills and the ability to express empathy - Proficient in Microsoft Office
ID
2021-1746
Category
Office and Admin
Job Locations US-CA-San Diego
Job Post Information* : Posted Date 2 weeks ago(6/8/2021 6:10 PM)
Due to tremendous growth throughout the company, we are seeking a District Manager - Route Sales to join our healthcare commercial laundry team in San Diego, CA. The ideal candidates will have route sales/route management or hospitality industry experience and at least 3 years of experience managing people.    Our outstanding Service teams are a big part of the reason we successfully maintain customer retention rates of over 95%. Our service teams are interacting with our customers every day, delivering patient gowns, scrubs, lab coats, linens and more to our customers in medical offices, outpatient centers, hospitals, and assisted living facilities. Our Service Managers call on customers to ensure that they are consistently receiving excellent customer service. The primary focus of this position is to manage, direct, and develop all quality initiatives and aspects related to customer relations and service management.   The primary focus of this position is to manage, direct, and develop all quality initiatives and aspects related to customer relations and service management   POSITION DESCRIPTION: - Hire, train, develop and coach service/route sales team; daily coaching, training and monitoring of route performance through check-in process - Daily execution of all service routes and customer interactions - Route Logistics – Routing of Accounts - Daily merchandise control of all clean and soiled products - Manage daily account functions: (audits, scrub counts, route reconciliations, truck maintenance logs, linen reconciliation etc.) - Ensure accuracy and timeliness of daily invoices; manage invoice reconciliation, invoice printing and report monitoring - Ensure service team compliance to company service and quality standards - Manage all daily productivity and performance expectations - Manage and maintain a recurring revenue stream - Other duties as assigned MINIMUM QUALIFICATIONS: - Minimum of 3 years of route management or hospitality experience, including people management - Bachelor’s Degree or equivalent managerial experience preferred - Ability to manage and maintain a recurring revenue stream - A clean driving record - Exceptional customer service skills - Effective written and verbal communication skills - Must be able to work ethically and independently - Able to analyze sales opportunities and determine customer needs  - Able to develop route structure based on new accounts and expansion - Excellent leadership, interpersonal, motivational, and customer service skills - Must be detail-oriented with excellent follow-up, creativity, problem solving, conflict management, and organizational skills - Must be able to interpret reports and performance tracking mechanisms - Will  have high energy with the ability to multi-task PHYSICAL REQUIREMENTS: - Ability to manage a route environment - Ability to train new hires as needed - Ability to lift at least 25 lbs - Ability to tolerate moderate traffic scenarios on a weekly basis - Ability to manage and maintain a consistent physical work flow - Position requires strong time management skills as well as a results oriented service mentality - Ability to maintain a pleasant and positive attitude under unpleasant and diverse situations  
ID
2021-1745
Category
Service Support
Job Locations US-PA-King of Prussia
Job Post Information* : Posted Date 4 days ago(6/15/2021 3:04 PM)
    The Business Analyst (BA) will help identify and prioritize ImageFirst’s biggest challenges and key opportunities in the areas of process, workflow, innovation, communication and strategic planning. The BA will partner with cross-functional departments to understand their analytic and business needs, and provide data for informed decision-making. The role will focus heavily on carrying out data analysis on datasets to produce effective reporting and analytics. The (BA) will also define and measure the impact of initiatives to help departments understand the outcome of past decisions.   Responsibilities: - Assist field locations with questions about plant systems including (Softrol, ltrak, IMD, Loadouts) -  Report on questions and trends -  Liaison between software developers and the business -  Be proactive in finding a long-term solution for ongoing issues -  Train, and retrain where necessary -  Assist the operations team in creating training guides, refreshers, and videos   MINIMUM QUALIFICATIONS:  -  3-6 years of IT experience supporting multiple plant or manufacturing locations -  Ability to understand complex technology problems and/or processes with the goal of finding a solution or teaching others -  Use of various technology platforms with demonstrated understanding of them, i.e., SQL, Linux -  Experience working with industrial automation, productivity tracking, or other production technology a plus -  Experience managing projects -  Experience with project management tools a plus -  Bachelor’s Degree, preferably in Computer Sciences, MIS, or Industrial Engineering or equivalent experience -  Experience in an industrial, production, or field service environment -  Proven examples of process and continuous improvement -  Ability to understand and analyze systems and processes quickly -  Clearly communicate complex ideas to various individuals -  Manage a challenging workflow of urgent questions and long-term priorities -  Excellent organizational, customer service, and problem-solving skills -  Strong follow-up skills; ability to organize applicable department timelines and follow up with internal and external customer needs - Proficiency in project management techniques and processes - Able to quickly and independently learn new business models, processes, tools and technology, including Agile techniques. PREFERRED QUALIFICATIONS:  - Programming languages such as Java, PHP, JavaScript, C, etc. - Predictive Analysis and Regression Analysis - Operational experience in measuring and improving productivity, utilization, scale initiatives etc. - Demonstrated ability to navigate the ambiguity inherent in the early stage development of products and services as well as a gradually changing digital landscape - Proven ability to successfully work and partner across multiple functions in an organization - Distinctive problem solving and analytic skills with a high degree of analytical rigor - Excellent communication and interpersonal skills
ID
2021-1744
Category
Service Support
Job Locations US-NJ-Clifton
Job Post Information* : Posted Date 2 weeks ago(6/8/2021 3:29 PM)
RESPONSIBILITIES:   Responsible for feeding and bagging garments or linen   RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: - Perform tasks assigned by supervisor and adhere to the direction of plant management within scope of responsibilities - Adhere to quality standards - Inspect linens to ensure they meet company standards - Assure product is packaged according to company standards - Assure special wash and/or special requests are properly processed - Comply with strict OSHA standards: - Operate all equipment according to OSHA standards - Perform job functions adhering to OSHA standards - Decontaminate work area after shift according to OSHA standards - Assure Lock-out Tag Out policies are adhered to at all times - Shut off all equipment when not in use - Comply with the ImageFIRST Way guidelines MINIMUM QUALIFICATIONS: - Basic reading, writing, and math skills required. This is typically acquired through a high school diploma or equivalent - Ability to lift up to 30 pounds required - Must be willing and able to successfully complete a background check and drug screen PHYSICAL REQUIREMENTS: - Working conditions are normal for a manufacturing environment - Work involves frequent lifting of materials up to 30 pounds - Machinery and tool operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose fitting clothes and jewelry are not permitted
ID
2021-1743
Category
Operations