As a Director of Cubicle Curtain Services and Compliance you will be responsible for leading and overseeing ImageFIRST’s national cubicle curtain program, guiding and supporting all aspects of curtain field operations, logistics, and compliance for a rapidly growing healthcare service company. This person will specialize in cubicle curtain cleaning, installation, and replacement. This role is responsible for driving operational excellence, ensuring compliance, enhancing route efficiency, and scaling service delivery across multiple regions.

Why Join ImageFIRST?

We’re not just offering a job—we’re offering a purpose. Join a company where your work supports the people who care for others. As the largest national provider of healthcare laundry and linen rental services, we’re growing fast and looking for talented sales professionals to help expand our impact.

ImageFIRST offers stability and long-term opportunities within the healthcare industry, one of the most resilient and consistently growing sectors.

Learn more about us at https://www.imagefirst.com/company/

Responsibilities

• Responsible for supporting the day-to-day operations of the cubicle curtain business
• Implement national SOPs to standardize operations while allowing for regional flexibility
• Coach Plant Managers on the proper processing and finishing process
• Monitor key performance indicators (KPIs) to ensure service quality and efficiency
• Identify and implement technologies and process improvements to support national growth and service scalability
• Work closely with Category Director in developing long-term operational strategies that meet the company’s objectives
• Lead root cause analysis and resolution of installation-related problems to ensure long-term operational reliability
• Responsible for training and certification of all compliance areas
• Continuous improvement actions:
  • proper scanning and service requirements
  • improvement of SOP for processing and servicing
  • monitor and follow training status of service associates

Qualifications and Experience

• 6-8+ years in operations leadership, with experience in route-based services, healthcare, or environmental services
• Proven track record of managing multi-site operations
• Strong understanding of infection control standards and healthcare facility operations
• Bachelor’s degree or equivalent experience, minimum required
• Business acumen
• Ability to travel as needed – 60%+
• Ability to communicate effectively both verbally and in writing
• Coachable and flexible to process changes
• Maintain regular, dependable attendance and high-level performance
• Continuous learner

In addition to a competitive base salary, we offer:

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off & holidays.
• Pet, legal, and hospital indemnity insurance options.
• A collaborative, value-driven culture with real opportunities for career growth.

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  
• Drives engagement and results
• Collaborate with key stakeholders in all departments
• Strategic mindset
• Optimizes work processes

ImageFIRST is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nation origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion and the diversity of our associates.