Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

This is a route-based, service-oriented position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative sales and service strategies, to grow existing customer business through sales and retention programs, to provide prompt, effective solutions to customer needs, to maximize route revenue through improved time management and upgraded product mix, to maximize contract terms by identifying changes in programs that require updated paperwork, and to be ImageFIRST’s “face” to our customers and potential customers.

SCHEDULE: Flexible schedule determined by changing route needs with service leadership oversight.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• Valid driver’s license
• Excellent driving record 
• DOT Medical Certification
• Background check and pre-employment drug screen required
• Ability to drive commercial motor vehicle – 24’ box truck – for up to 10 hours daily 
• Ability to lift 100 pounds on a consistent basis

PREFERRED QUALIFICATIONS:

• Minimum of 2 years of driving experience
• Sense of direction/knowledge of area
• Professional appearance 
• Exceptional customer service/communication skills

RESPONSIBILITIES:

• Promote and execute the ImageFIRST Way, including
• Our Purpose, which is to build the company by positively impacting the lives of our associates, customers, and community.
• Our Values, which are Be Safe, Be Honest, Be Respectful, and Be Remarkable
• Our Service Vision, which is to create a positive moment with every interaction.
• Build and maintain strong, trust-based relationships with customers through transparent communication, personalized service, and consistent delivery with the goal of fostering loyalty and satisfaction.
• Safely operate and drive truck with capacity under 3 tons to transport materials and products.
• Inspect vehicle, equipment, and supplies and communicate with service leadership repair needs, PMs, and accidents.
• Safely load truck by ensuring all customer orders are loaded in accordance with delivery invoices.
• Safely unload truck by ensuring all product is removed from truck, and truck is clean and sanitized.
• Maintain records such as vehicle log, record of cargo, and billing statements.
• Operate hand-held to perform product inventories, obtain contract renewals, present billing invoices for payment, collect receipts/payments.
• Attend team meetings as required.
• Conduct routine account reviews to identify challenges and opportunities to add additional product.
• Meet all required metrics and KPIs with daily check-ins with Route Analyst.

BENEFITS:

• Weekly pay with Direct Deposit
• Medical, Prescription, Dental, and Vision Insurance
• Teladoc On-Demand Remote Medical Care
• Supplemental Insurances (Critical Illness, Accident, Hospital Indemnity)
• Long-and-Short-Term Disability (company-paid)
• Life/AD&D Insurance (company-paid)
• Supplemental Employee and Dependent Life/AD&D
• Long-Term Care Plan
• Flex Spending Accounts
• Associate Assistance Program
• Legal Insurance
• Pet Insurance
• Retirement Savings 401(k) with Employer Matching Contributions
• Benefits Enrollment Counseling and Enrollment Assistance
• Tuition Reimbursement
• Associate Referral Bonus
• Associate Loans (interest free)
• Paid Time Off (carrover option at the end of the year)
• Holiday Pay
• Bereavement Leave
• Great Company Culture
• Opportunities for Community Giving

COMPANY VALUES:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

EOE/DRUG-FREE WORKPLACE:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.