Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

RESPONSIBILITIES:

We are seeking an HR Professional to support multiple locations around the country in its adherence to the Imagefirst Purpose, Values and Imagefirst Way

General HR Responsibilities:

• Has field oversight for multiple plants and branches, across the West Region, totaling approximately 500 associates across the country as a Human Resources Business Partner
• Completes on-site location reports and provides feedback and advice to the upper management team regarding HR issues presented by employees and offers solutions
• Reviews and assists managers with the content of quarterly performance evaluations
• Serve as liaison between associates and location management. Addresses and resolves concerns in the company as they arise, while demonstrating a high level of visibility and accessibility in the plants, reinforcing the company’s open-door policy
• Work with managers and employees to resolve diverse employee relations issues such as harassment, discrimination, etc.
• Supports organizational change by seeking and developing ways for the plants to be most effective
• Monitors documents used to evaluate, correct and enhance job performance and other workplace behaviors (PIP’s and Corrective Action Plans), assuring overall fairness and consistency, and meeting business requirements.
• Provides coaching and consulting to managers in order to enhance their people and performance management skills.
• Champion and reinforce a culture of safety by actively engaging associates

Benefits Responsibilities:

• Enrolling newly eligible associates and assisting with the Annual Open Enrollment Process

Additional Responsibilities:

• Manages the company Community Giving Program, ensuring that locations are completing quarterly volunteer events. Create and present quarterly meetings to keep the team updated on the progress of the program
• Serve as a mentor to location HR Generalists, offer training and advice on HR related duties and compliance
• Metrics reporting; Headcount, Turnover and other reports on an as needed basis
• Partners with local HRGs to foster a coaching culture, drive developmental growth, and facilitate weekly structured group meetings complemented by individualized debrief sessions.
• Leads and supports the HRG team in managing litigation documentation requests, collaborating closely with the legal team to ensure timely and accurate resolution
• Must be willing and able to travel 25% of the time

MINIMUM QUALIFICATIONS:

• Minimum 10 years' HR Management experience
• Bilingual Spanish preferred
• Field HR Support experience required
• Ceridian Dayforce experience a plus
• Willingness and ability to travel to national sites

PREFERRED COMPETENCIES:

Competencies that help drive the function:

• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Decision Quality: Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

Competencies that help you lead yourself and others:

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career and the organization’s goals.
• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Courage: Stepping up to address difficult issues, saying what needs to be said.
• Interpersonal Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.