Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

The Operations Manager supports service and production to maintain ImageFIRST’s position as the industry leader in cost-effective solutions for great patient satisfaction. There are two primary priorities of this role: 1) Manage healthcare linen transportation including fleet and hourly labor. 2) Lead inventory control efforts and drive reductions in material cost through disciplined data review and communication with the service and production teams.

RESPONSIBILITIES:

• Manage effective transportation with the local ImageFIRST fleet
• DOT Compliance & Training
• Manage Production Reporting related to inventory control
• Lead merchandise control meetings
• Inspect hospital data on linen utilization to provide service and production with guidance for inventory control
• Lead process to accurately weigh in and weigh out soiled and clean healthcare linen
• Produce hospital specific scorecards around effective linen utilization
• Assist with onboarding new customers
• Promote safety (Driver safety, blood born pathogen safety, etc)

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or equivalent work experience
• Must thrive in a fast-paced environment
• Understanding of report and performance tracking mechanisms
• Strong organizational and presentation skills
• Detail oriented with excellent follow-up, creativity, problem solving, conflict management, written and oral communication skills
• Excellent leadership, interpersonal, and motivational skills
• Independent work ethic
• Proficient with MS Office, general PC applications

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.