Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: https://www.imagefirst.com/company/
The Operations Manager supports service and production to maintain ImageFIRST’s position as the industry leader in cost-effective solutions for great patient satisfaction. There are two primary priorities of this role: 1) Manage healthcare linen transportation including fleet and hourly labor. 2) Lead inventory control efforts and drive reductions in material cost through disciplined data review and communication with the service and production teams.
RESPONSIBILITIES:
Manage effective transportation with the local ImageFIRST fleet
DOT Compliance & Training
Manage Production Reporting related to inventory control
Lead merchandise control meetings
Inspect hospital data on linen utilization to provide service and production with guidance for inventory control
Lead process to accurately weigh in and weigh out soiled and clean healthcare linen
Produce hospital specific scorecards around effective linen utilization
Promote safety (Driver safety, blood born pathogen safety, etc)
MINIMUM QUALIFICATIONS:
Bachelor’s degree or equivalent work experience
Must thrive in a fast-paced environment
Understanding of report and performance tracking mechanisms
Strong organizational and presentation skills
Detail oriented with excellent follow-up, creativity, problem solving, conflict management, written and oral communication skills
Excellent leadership, interpersonal, and motivational skills
Independent work ethic
Proficient with MS Office, general PC applications
Our Values:
Benefits:
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
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