Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

Our Supervisor will be responsible with assisting in the daily management of the East Fulfillment Center.

Shift:     1st shift- Monday to Thursday (7:30am-4:30pm) and Fridays (7:30am-3:00pm)

RESPONSIBILITIES:

• Manage Fulfillment Center Associates & standards
• Manage fulfillment center schedule that delivers product on time
• Establish and manage a Quality Assurance program that meets customer requirements
• Manage daily operations: product flow, shipping, receiving, merchandise expense, used garment issues, new order process, garment preparation
• Create and analyze reports to enhance fulfillment center performance
• Review key performance indicators (KPI’s) and develop improvement plans as needed  
• Maximize fulfillment center efficiency and capacity
• Manage Safety & Health Program: ensure full compliance with all OSHA regulations.
• Maintain high associate approval ratings

MINIMUM QUALIFICATIONS:

• A minimum of 2 years warehouse or plant management/leadership experience
• Bachelor’s Degree preferred
• Strong organizational and oral communications skills
• Knowledge with Microsoft Office products and Oracle programing is preferred
• Excellent leadership, interpersonal, motivational, and customer service skills
• Previous experience with the Healthcare industry is a plus
• Bilingual preferred 
• Excellent leadership, interpersonal, motivational, and customer service skills 
• Healthcare industry a plus

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Referral Program
• Paid Time Off Package
• Tuition Reimbursement
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.