ImageFIRST

Customer Advocate Assistant

Job Locations US-CA-Gardena
Job Post Information* : Posted Date 1 month ago(4/3/2024 12:27 PM)
ID
2024-6470
Category
Service
Type
Regular Full-Time

Overview

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

 

Check out our company page: https://www.imagefirst.com/company/

Responsibilities & Qualifications

Due to tremendous growth we are looking for a Customer Advocate Assistant to join our team in Los Angeles (Gardena)!

 

Pay Rate: $20.00- $21.00/hr

 

Responsibilities: 

Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.

  • Assist Customer Advocate drivers by helping to manage route to maximize efficiency, productivity and revenue.
  • Help manage Customers on site inventories with an eye for quality  
  • Help maintain Customer appearance: organization of inventory, hardware, plastics, etc.
  • Product Knowledge: product codes, colors, sizing, packaging, etc.
  • Load and unload truck following BPP and Safety guidelines
  • Provide additional route support as needed, driving, delivery and other duties as assigned

 

MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent  
  • Must have good communication skills
  • Valid Driver’s License and Excellent Driving Record 
  • Ability to lift 25 plus pounds and push and pull carts of linen. 

 

Company Values & Benefits

Required Competencies:

  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do  

Benefits:

  • Competitive pay
  • Medical, Dental, Vision 
  • Pet, Legal, and Hospital Indemnity Insurance 
  • 401k (match)
  • Paid Time Off Package
  • Great company culture
  • Collaborative team environment 

EOE / Drug-Free Workplace 

 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.

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