IT Business Analyst

Job Locations US-PA-King of Prussia
Job Post Information* : Posted Date 6 days ago(3/15/2023 1:23 PM)
IT Support
Regular Full-Time


Founded in 1967, ImageFIRST is the largest and fastest-growing healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.


Check out our company page:

Responsibilities & Qualifications

Open to: Remote, or Hybrid 



  • Gathering relevant data to conduct business analysis and provide recommendations on improved reporting infrastructure
  • Understanding business needs and challenges with a goal of creating solutions
  • Interview users and stakeholders
  • Develop requirements documentation
  • Create prototypes and mockups
  • Deliver and explain proposal to management as well as developers
  • Delivering effective presentations of findings and recommendations to multiple levels of management 
  • Assist or lead in project management functions


  • 5 years' of business analyst experience
  • BA/BS degree or equivalent practical experience
  • Experience gathering requirements through an elicitation process
  • Demonstrated ability to synthesize information to see big picture while effectively managing detail 
  • Proven ability to successfully work and partner across multiple functions in an organization
  • Strong commitment to user and customer experience
  • Experiencing writing SQL queries and creating database diagrams
  • Experience with some of these tools: SQL, SysML, Mock Ups, UX Design, Swimlanes, Sequence Diagrams, Entity Relationship Diagram
  • Understanding of Project Management methodologies



  • Hands on experience with software to support business/operations, examples include:
    • Shop floor
    • Field Service
    • Warehouse management
    • Invoicing
  • Ability to manage multiple priorities and stakeholders
  • Experience documenting, planning, and executing complex problems/solutions
  • Excellent communication and interpersonal skills
  • Experience creating and documenting user experiences
  • Experience facilitating feedback or brainstorming sessions
  • Project Management experience or certification
  • Creative mindset
  • Demonstrated ability to navigate the ambiguity inherent in the early stage development of products and services as well as a gradually changing digital landscape
  • Distinctive problem solving and analytic skills with a high degree of analytical rigor

Company Values & Benefits

Required Competencies:

  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do  


  • Competitive pay
  • Medical, Dental, Vision 
  • Pet, Legal, and Hospital Indemnity Insurance 
  • 401k (match)
  • Paid Time Off Package
  • Great company culture
  • Collaborative team environment 

EOE / Drug-Free Workplace 


We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.




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