Service Support Administrator

Job Locations US-PA-King of Prussia
Job Post Information* : Posted Date 2 weeks ago(8/1/2022 4:22 PM)
Office and Admin
Regular Full-Time


Now is the time to make a difference.  At ImageFIRST, we want you to bring your unique perspectives, experiences, and ideas so we can grow and drive impactful, sustainable change together.  Founded in 1967, ImageFIRST® is the largest and fastest-growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST has more than 60 locations nationwide serving over 18,000 medical facilities every week providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort Care® line of gowns is proven to increase patients’ favorable perception of a facility by more than 50%.


ImageFIRST is composed of remarkable associates who reflect the unique diversity of our nation and the communities in which we serve. We are fortunate to have a set of Operating Principals that directs and guides us toward the right decisions and behaviors. Building upon this foundation, we are committed to working tirelessly to ensure that all ImageFIRST locations serve as safe and supportive environments where difficult conversations on racism, bias, prejudice, and discrimination can be held; both now and as our society continues to rapidly evolve.

Responsibilities & Qualifications

We are looking for a Part-Time Service Support Admin to assist with a wide range of administrative duties that support execution of our companies Service Strategy. This position will report to our King of Prussia office, and have the flexibility to work from home one day per week! The ideal candidate will work 20 hours per week with flexible schedule.


Compensation: $22.00/hr



  • Manage Service Support departmental email inbox and process requests accordingly
  • Weekly and/or monthly auditing with documentation of assigned company metrics
  • Coordination of customer contracts
  • Customer invoice adjustments
  • Data Entry  
  • Special projects


  • Self-motivated with a strong work ethic
  • Computer skills with a willingness to learn our enterprise system
  • Proficient in MS Office with Advanced Excel skills
  • Ability to effectively communicate verbally and in writing via email
  • Ability and willingness to assist with projects
  • Flexibility, with the willingness and capability of taking on additional assignments as necessary.


  • Be Respectful – Value all we come in contact
  • Be Honest – Be guided by truthfulness in all we do
  • Be Safe – Keep ourselves and those around us safe
  • Be Remarkable - Willingness to go above and beyond
  • Integrity/Accountability/Follow Through – Demonstrate commitment to personal productivity and work quality. Attends to each task from inception to final resolution and accepts personal responsibility for assigned work

Company Values & Benefits


  • Competitive pay
  • Medical, Dental, Vision
  • 401k (match)
  • Paid Time Off Package
  • Great company culture
  • Collaborative team environment 

EOE / Drug Free Workplace


ImageFIRST is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nation origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion and the diversity of our associates.


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