Account Executive

Job Locations US-NC-High Point
Job Post Information* : Posted Date 2 weeks ago(1/12/2022 9:57 AM)
Sales & Marketing
Regular Full-Time


Now is the time to make a difference.  At ImageFIRST, we want you to bring your unique perspectives, experiences, and ideas so we can grow and drive impactful, sustainable change together.  Founded in 1967, ImageFIRST® is the largest and fastest-growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST has more than 60 locations nationwide serving over 18,000 medical facilities every week providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort Care® line of gowns is proven to increase patients’ favorable perception of a facility by more than 50%.


ImageFIRST is composed of remarkable associates who reflect the unique diversity of our nation and the communities in which we serve. We are fortunate to have a set of Operating Principals that directs and guides us toward the right decisions and behaviors. Building upon this foundation, we are committed to working tirelessly to ensure that all ImageFIRST locations serve as safe and supportive environments where difficult conversations on racism, bias, prejudice, and discrimination can be held; both now and as our society continues to rapidly evolve.


Responsibilities & Qualifications


  • Manage key relationships within a targeted list of clients
  • Achieve quarterly targeted new business growth goals
  • Verify invoice accuracy  
  • Position clients for contract renewal
  • Assist and create loyal customers
  • Improve customer loyalty through exceptional interaction and complete resolutions to any of their concerns  
  • Work with Route Sales Drivers/Customer Advocates, Service and Production leadership as needed to ensure consistent high quality delivery
  • Attend all sales meetings and sales training
  • Develop and maintain other analytic reports as required by management
  • Develop and execute a Goodwill Plan within key accounts
  • Conduct quarterly business reviews with key contacts 


  • Must have at least 3 years' of sales experience
  • Must possess a minimum of a 4 year college degree or equivalent experience
  • Account management and customer service experience
  • Must be MS Office Proficient (Word, Excel)
  • Must be willing to learn and grow with company
  • Must possess strong decision making skills
  • Must possess effective communication skills: written and verbal
  • Interpersonal skills
  • Initiate new ideas to get the job done by going beyond the normal performance expectations of the position
  • Handle all situations, i.e., time pressure, deadlines, task difficulty
  • Achieve total task accomplishment through concern for all areas involved, no matter how small
  • Get along well with people and put them at ease; build rapport through use of listening and oral communication skills 

Company Values & Benefits

ImageFIRST employees are expected to:

  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do  


  • Competitive pay
  • Medical, Dental, Vision
  • 401k (match)
  • Paid Time Off Package
  • Great company culture
  • Collaborative team environment 

EOE / Drug-Free Workplace 


We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.


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